Help and Support
Have any questions? If your question isn't listed below, feel free to email us. We love to hear from you!
Your online order is safe!
We use the services of RegNow to safely process your orders. Regnow is "Hacker Safe" certified. Also, the information transferred during ordering is encrypted to ensure that no one else will see your credit card or personal information.
We support other methods of payments
Payment Methods: Online, Phone (Toll free), Fax, or Mail
Payments Options: Credit Card, Check, or Money Order. Non-US currency is accepted.
If your game runs slowly
Try going into the game's options menu and changing the resolution. Running the game fullscreen also improves performance.
If your gamepad doesn't work
Make sure the gamepad is enabled in the options menu. If it is, exit the game, disconnect the gamepad, reconnect it and run the game.
If that still doesn't help, exit to Windows and click on start->Control Panel->Game Controllers. Check to make sure your gamepad is installed. If it is, click on ADVANCED and make sure your gamepad is set as the preferred device.
To play our online games
You must have the flash plug-in installed. Click here If you don't have it. You will also need javascript enabled.
If the game doesn't load
Some games may not have a "loading" screen and will appear to be blank. In this case the game will load after a few minutes.
Frequently Asked Questions
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You may also find our Frequently Asked Questions page helpful.
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